Respond right to the client

Send a professional response to introduce yourself

Customers are looking for quotes that match their needs and grab their attention. New suppliers often send 10 quotes before getting their first hire, and those who succeed say they refined their responses until it worked. Learn from past quotes and test different approaches.

Some client feedback

” When I receive a response from a supplier on Versofy, I can immediately tell

if they are the real deal or a fly by night. This has a massive impact on

whether I will hire them. Being friendly, polite and professional is so very important ” 

Kara S


Check out these 3 winning examples

Great quotes are personalized, highlight your expertise, and outline next steps. Below are three examples from successful pros.

  1. Greet customers by name and show you’re qualified.
    Check out Amy's response here

    Hi James,

    My name is Amy, and I would love to be your photographer at your special day. I have 3 years of professional experience and studied photography at AFDA. Take a look at my profile to view images of my past weddings I have done.

    My price includes:

    – Ceremony photos and portraits of the wedding party
    – Light photo editing for all photos
    – Engagement shoot
    – Copyrights to your photos (so you can use them how you please)

    I would really like to set up a personal meeting to discuss your ideas for your special day.

    Kind regards


    Shoot Now Photography

    She shows excitement to work with the customer, shares his experience, and briefly describes a similar project he recently completed.

  2. Set expectations and explain if you have completed work similar to theirs in the past.
    Take a look at Vusi's response

    Vusi’s Response to Handyman

    Hi Kara,

    I’m available the whole week to come and see the repair needed in your wall

    I have completed many similar jobs like this in the past, please take a look at my profile to see my reviews and ratings from my past clients.

    I do not have a call out fee and work on a base of R300 per hour.

    I believe I can easily work within your budget based on your brief and my understanding of the problem.

    You can contact me on 079 759 8893

    Kind regards


    He gives the customer peace of mind that he knows what he’s doing as well as encourages him to view his profile with ratings and reviews.

  3. Explain your price.
    Take a look at JJ's response here

    JJ’s DSTV Installation response

    Hi Thabo,

    I can definitely help out with your DSTV installation.

    Our pricing structure is:

    -Normal installation of decoder R750

    -Installation of Dish R1000

    These prices do not include any extra parts or equipment that could be required.

    If you are unsure I would be happy to come and to a site inspection prior to sending you a formal quote.

    Kind regards



    He gives the customer an idea of what’s included in his quote and the factors that affect the total price, while also offering a way forward if the customer is unsure of the exact scope of work.

Watch this video to see how to 

Respond Right

<--- Get Verified Quick Response --->

Pin It on Pinterest